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RETURNSWE WANT YOU TO BE HAPPY WITH YOUR PURCHASE. WE OFFER A 60 DAY RETURN POLICY FROM THE DATE OF PURCHASE.IN THE EVENT YOU FEEL THAT A PRODUCT DOESN'T PERFORM THE WAY YOU WANT OR EXPECT, PLEASE LET US KNOW. WE ARE HAPPY TO ISSUE YOU A FULL REFUND OF THE PURCHASE PRICE (MINUS SHIPPING, HANDLING) WE CAN ONLY ISSUE CREDIT ON PRODUCTS PURCHASED ONLINE AT LOVETHISHAIR.COMREFUNDS WILL BE CREDITED TO THE ORIGINAL CREDIT CARD USED FOR PAYMENT. To return items please follow these three easy steps:1. Send an e-mail to firstname.lastname@example.org. Please specify your name and address and items to be returned. Unfortunately, we are unable to refund your original shipping charges unless the return was a result of our error.2. Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment. 3. All return packages must be shipped via UPS, FedEx, USPS or DHL and should be mailed to:Healthy Beauty, LLC4349 Fox HollowWeston, FL 33331United StatesYour return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-3 weeks from the shipping date for your account to be credited. Original shipping and handling charges are not refundable.